About & Impressum & Privacy Policy

About & Impressum & Privacy Policy

“Where the pixels are polite.”

Politepix UG (haftungsbeschränkt), known as Politepix to its friends, is a Berlin startup providing speech recognition and speech synthesis frameworks for app developers and well-designed and usable apps. If you are looking for a particular person to talk to about Politepix, you are probably looking for Halle and you should feel free to get in touch via the contact page as long as it is not a technical support question about OpenEars (which are either handled via the OpenEars forums or support contract). Politepix also has a Twitter account.

Impressum:

Informationen gem. § 5 Telemediengesetz (TMG)/Information in conformance with §5 of Germany’s Telemediengesetz:

Mailing address:
Politepix UG (haftungsbeschränkt)
Paul-Lincke-Ufer 5
10999 Berlin
Germany

Politepix UG (haftungsbeschränkt) Geschäftsführerin/Director: Halle Winkler

Commercial register:
Politepix UG (haftungsbeschränkt) Amtsgericht Berlin-Charlottenburg HRB 136840 B

Contact: If you have a pre-sales inquiry (but not post-sale product support, which is only available by the method chosen at the time of purchase such as forum-only or email), you can call Politepix UG 24/7 using our German phone number or our US one, whichever is more convenient for you. It is very likely that you will have to leave a message and wait for a callback. The best way to get in touch is via email. Politepix UG never outsources code development or design, so it is unnecessary to telephone to offer outsourcing services.

German phone number: +49 (0)30 243 32 299 (omit the zero if calling from outside Germany)
US phone number: (678) 774-9358 (since Politepix is not in the US, messages left on this voicemail forward to Politepix’s German voicemail, but you will only be charged US calling rates if you call from within the US)
Email: Contact us
Internet: https://www.politepix.com
Contact/Kontakt: https://www.politepix.com/contact

Responsible for content in the sense of § 6 of the German TMG is/Inhaltlich Verantwortliche gemäß § 6 TMG sind folgende Personen: Halle Winkler, Geschäftsführerin, Politepix UG (haftungsbeschränkt).

Copyright and trademark information

If not otherwise stated, this website and its contents are copyrighted ©2011-2017 Politepix UG (haftungsbeschränkt). This includes any media posted which is created by Halle Winkler or released under the Politepix imprint.  This doesn’t include CMS systems or third party elements used in combination with them.

iOS Apps Privacy policy

The Politepix apps do not collect any information from the user’s device. 3 Numbers uses an internet connection to download updated exchange rates on the user’s request, AllHours adds specified information to the user’s calendars at their request, and AllEars accesses user-selected contacts for the user’s own offline use at the user’s own request. No information is ever sent beyond the user’s device for any reason.

External links and data protection

Thank you for visiting the Politepix UG (haftungsbeschränkt) website! We can accept no responsibility for the content of external links. The operators of the linked sites are solely responsible for their content and the visitor is solely responsible for their choice of what to click on/tap at.

Politepix UG (haftungsbeschränkt) Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.politepix.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device for basic functionality on the site. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment type (credit card or payment service information is not collected or stored by Politepix but by Stripe and Paypal), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, to see if relevant documentation is being found successfully by viewing how our customers browse and interact with the Site).

SHARING YOUR PERSONAL INFORMATION

We do not share the personal information you provide us with with any 3rd parties except in the case of payments during a shop purchase. In that case, the secure payment provider receives your identifying information and they, rather than Politepix, receive your payment information. For example, when you pay with Paypal, your Paypal details are only given to Paypal, not Politepix. If you pay with Visa, your payment details are processed by Stripe, not stored by Politepix.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Politepix does not do any tracking, so it doesn’t do anything differently if you have Do Not Track requested.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. In the event that you make a purchase on the site, given that Paypal and the major credit card companies are based in the US, it seems probable that some of your payment information will at some point be transferred out of Europe, although this is not within Politepix’s control or security scope as Politepix does not process the payments.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using https://www.politepix.com/contact or by mail using the details provided above.