Are the RapidEars, Rejecto, and RuleORama demos still available?

[Joseph S. Wisniewski]

I tried to download them, but all I get is a “cart is empty” error.

[Halle Winkler]

Hi Joseph,

I’m not seeing this issue, unfortunately – which browser is this with?

[Joseph S. Wisniewski]

Hi Halle,

It’s bee a while

Safari on a MacBook Pro with OS 10.13.6
Firefox 63.0.1 on the same MacBook Pro
Firefox 63.0.1 on a Windows 10 machine.

[Halle Winkler]

Hmm, just tried it out in another browser with no existing cookies or logins and it worked as expected. Weird question, but could there be anything going on at the network level for you which might prevent a first-party cookie from working on the site?

[Joseph S. Wisniewski]

I did try from a different site on a different ISP and very different router with Firefox and Chrome last night, and an Android phone on T-Mobile this morning, along with an iPad on a different WiFi and on AT&T.

None of that helped.

[Halle Winkler]

What is the demo order email that was sent to you a few minutes ago related to? Was one of your tests successful?

[Joseph S. Wisniewski]

I found the problem.

The “Try XXX” links on the front page banners are all broken, no matter what browser you use. They do something with “set-cart-qty” that just doesn’t work, and you get the “empty cart” error.

The “Download the XXX Demo” links on the individual product pages use “add-to-cart” and seem to work fine.

[Halle Winkler]

Ah, that makes sense. Thank you for updating me on it.

[Halle Winkler]

Should be working now.

[Joseph S. Wisniewski]

You’re welcome, and your fix on the front page works fine.

[Author]

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